BTB Venture



Role & Responsibility:
  • Conducting in-depth research on industry-related topics in order to develop original content.
  • Developing content for emails, articles, product descriptions, social media, and the company website.
  • Assisting the marketing team in developing content for advertising & email campaigns.
  • Proofreading content for errors and inconsistencies.
  • Editing and polishing existing content to improve readability.
  • Conducting keyword research and using SEO best practices to increase traffic to the company website.
  • Creating compelling headlines and body copy that will capture the attention of the target audience.
  • Identifying customers’ needs and recommending new content to address gaps in the company’s current content.
  • Proficient in all Microsoft Office applications.
  • A portfolio of published articles.
  • Excellent writing and editing skills.
  • The ability to work in a fast-paced environment.
  • The ability to handle multiple projects concurrently.
  • Effective communication skills.Note: Based on the performance, BTB Venture group will offer a permanent position after the internship.
Role & Responsibility:
  • Excellent research skills (secondary research)
  • Excellent business comprehensive skills to understand industries and traits
  • Pre-sales and Business development experience (good to have but not mandatory)
  • Good communication skills
  • Structured and process-oriented
  • Build contacts with potential clients to create new business opportunities. Keep the prospective client database updated
Role & Responsibility:
  • Demonstrate various solutions to prospective clients and maintain CRM. Design and implement successful marketing campaigns
  • Set up tracking systems for online marketing activities
  • Prepare reports by collecting and analyzing sales data
  • Collaborate with the design department to produce promotional materials
  • Organize promotional activities for new products/services
  • Prepare (monthly, quarterly and annual) forecasts
Role & Responsibility:
  • Develop healthy customer relationship With Sales & Marketing Departments
  • Enhance customer training
  • Ensure requirement capturing & need is clear
  • Evaluate and analyze customer needs & respond
  • Participate in Daily / Weekly meetings to lead strategic discussion
  • Builds trust and transparency with clients
  • Onboard new clients
  • Act as a customer advocate
  • Promote customer loyalty
Role & Responsibility:
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Ensure that all projects are delivered on time, within the scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Manage the relationship with the client and all stakeholders
  • Establish and maintain relationships with third parties/vendors
  • Create and maintain comprehensive project documentation
  • Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels
  • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Ability to multitask
  • 1-3 years of proven working experience in project management
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office. (Word, Excel, etc)
  • IT or Computer Science
  • Business or Business AdministrationManagement
Role & Responsibility:
  • Communicating with clients via phone calls, emails, or in-person
  • Identifying and resolving client queries
  • Maintaining a detailed and accurate record of all client details and communications
  • Building and maintaining long-lasting business relationships with clients
  • Ensuring to respond to client queries in a professional and timely manner
  • Providing clients with relevant information on the products and services offered by the company
  • Identifying and making promotional/marketing offers to potential clients
  • Achieving the monthly/yearly revenue targets
  • Drafting and negotiating the terms and conditions mentioned in the client service agreement
  • Bachelor’s degree in Business Administration, Business Management, or a related field
  • Proven work experience in the Customer Service department as a Client Servicing Executive.
  • Familiarity with CRM software like Freshworks, HubSpot, Pipedrive, etc.
  • Excellent communication and interpersonal skills
  • Good time management and organizational skills
  • Strong analytical and problem-solving skills
  • Deadline-driven and highly motivated individual
  • Ability to maintain a calm composure in stressful situations
  • Good listening skills
  • Ability to work independently and collaboratively