JOIN US!!
Role & Responsibility:
- Conducting in-depth research on industry-related topics in order to develop original content.
- Developing content for emails, articles, product descriptions, social media, and the company website.
- Assisting the marketing team in developing content for advertising & email campaigns.
- Proofreading content for errors and inconsistencies.
- Editing and polishing existing content to improve readability.
- Conducting keyword research and using SEO best practices to increase traffic to the company website.
- Creating compelling headlines and body copy that will capture the attention of the target audience.
- Identifying customers’ needs and recommending new content to address gaps in the company’s current content.
- Proficient in all Microsoft Office applications.
- A portfolio of published articles.
- Excellent writing and editing skills.
- The ability to work in a fast-paced environment.
- The ability to handle multiple projects concurrently.
- Effective communication skills.Note: Based on the performance, BTB Venture group will offer a permanent position after the internship.
Role & Responsibility:
- Excellent research skills (secondary research)
- Excellent business comprehensive skills to understand industries and traits
- Pre-sales and Business development experience (good to have but not mandatory)
- Good communication skills
- Structured and process-oriented
- Build contacts with potential clients to create new business opportunities. Keep the prospective client database updated
Role & Responsibility:
- Demonstrate various solutions to prospective clients and maintain CRM. Design and implement successful marketing campaigns
- Set up tracking systems for online marketing activities
- Prepare reports by collecting and analyzing sales data
- Collaborate with the design department to produce promotional materials
- Organize promotional activities for new products/services
- Prepare (monthly, quarterly and annual) forecasts
Role & Responsibility:
- Develop healthy customer relationship With Sales & Marketing Departments
- Enhance customer training
- Ensure requirement capturing & need is clear
- Evaluate and analyze customer needs & respond
- Participate in Daily / Weekly meetings to lead strategic discussion
- Builds trust and transparency with clients
- Onboard new clients
- Act as a customer advocate
- Promote customer loyalty
Role & Responsibility:
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on time, within the scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Manage the relationship with the client and all stakeholders
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Ability to multitask
- 1-3 years of proven working experience in project management
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office. (Word, Excel, etc)
- IT or Computer Science
- Business or Business AdministrationManagement
Role & Responsibility:
- Communicating with clients via phone calls, emails, or in-person
- Identifying and resolving client queries
- Maintaining a detailed and accurate record of all client details and communications
- Building and maintaining long-lasting business relationships with clients
- Ensuring to respond to client queries in a professional and timely manner
- Providing clients with relevant information on the products and services offered by the company
- Identifying and making promotional/marketing offers to potential clients
- Achieving the monthly/yearly revenue targets
- Drafting and negotiating the terms and conditions mentioned in the client service agreement
- Bachelor’s degree in Business Administration, Business Management, or a related field
- Proven work experience in the Customer Service department as a Client Servicing Executive.
- Familiarity with CRM software like Freshworks, HubSpot, Pipedrive, etc.
- Excellent communication and interpersonal skills
- Good time management and organizational skills
- Strong analytical and problem-solving skills
- Deadline-driven and highly motivated individual
- Ability to maintain a calm composure in stressful situations
- Good listening skills
- Ability to work independently and collaboratively